3D Secure

3D Secure is a fraud prevention service developed according international standards that enables users to perform secure card transactions online.

Visa International has developed its own online shopping safety protocols based on the 3D Secure model, known as "Verified by VISA", which makes it possible to use your Visa Electron card safely.

The main advantages of 3D Secure include the following:

  • No special hardware or software required - only an Internet connection
  • Improved security measures to prevent improper online use or card fraud by unauthorised third parties
  • Secure transfer of payment information while shopping online
  • Increased control over the authorisation of payments
  • IPIN (Internet Personal Identification Number) accessible only to the cardholder
  • Transactions on sites that accept payments via Verified by Visa can only be authorised by the cardholder
  • Merchant does not have access to security information required for payment authorisation


Making future online transactions:


1.     Select the products or services that you wish to purchase online and select payment by credit card.

2.     On the merchant’s payments page, enter the required information and confirm the payment.

3.     A window will then appear with the transaction data and you will be prompted to enter the password  comprised by the last six digits of ID number.
4.     After you, click the “Submit” button, you will receive a  new password via SMS  that you need to enter in the new open window

Important password information:

  • If you did not insert in time the password received via SMS, you have the possibility to request a new one by pressing the button “Resend dynamic password”.


If you can’t recall the information abovementioned or if you need assistance, contact our Contact Center at the phone number  +4021 201.55.55, from Monday to Friday, between 08:00 – 20:00.