Contact Center

Contact Center

 

0372100200

0212015555

Working schedule, Monday - Friday, 08.00 - 20.00

*except the national public holidays

 

Card blocking

Internet Banking available 24/7 in the section Account Details > Card Details > Click on the red lock next to the card you want to block, and the card will be blocked after you authorize the operation through the MobileSign app or by entering the code received via SMS.

 

Mobile Banking available 24/7 in the section Cards > Select the card you want to block > Click the Block Card button, and the card will be blocked after you authorize the operation through the MobileSign app or by entering the code received via SMS.

 

Contact Center Service available Monday to Friday from 08:00 to 20:00.

 

Email address

ROU.ProcreditCallCenter@procredit-group.com

 

IMPORTANT 

Information for ProCredit Bank cardholders